Privacy Policy

Privacy Policy

Last updated: July 2026

This Privacy Policy describes how vaultca ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you view and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information

  • Process and fulfil your orders
  • Communicate with you about your orders
  • Screen orders for potential risk or fraud
  • Send you marketing communications (where you have opted in)
  • Improve and optimise our website
  • Comply with legal obligations

3. Sharing Your Information

We share your personal information with trusted third parties to help us provide our services, including payment processors, shipping carriers, and marketing platforms. We do not sell your personal information to third parties.

4. Your Rights (UK GDPR)

If you are a resident of the United Kingdom, you have the right to access, correct, or delete the personal information we hold about you, to object to processing, and to data portability. To exercise these rights, please contact us using the details below.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies

We use cookies to help us remember your preferences, understand how you use our site, and improve your experience. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.

8. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us:

vaultca
44 Linford St, Nine Elms, London SW8 4UN, United Kingdom
Phone: +44 020 7720 9944