Shipping Policy

Last updated: July 2026

Thank you for shopping with vaultca. Below you will find all the information you need about our shipping process.

Order Processing (Handling Time)

All orders are processed within 2 business days of receiving your order. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Time

Once dispatched, orders are typically delivered within 3–5 business days. Please note that delivery times are estimates and may vary due to carrier delays, high demand periods, or circumstances beyond our control.

Total Estimated Delivery Time

From the date of your order, please allow up to 7 business days (2 days handling + 5 days shipping) to receive your order.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number so you can monitor your delivery.

Delivery Issues

If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier on your behalf.

Contact Us

vaultca
44 Linford St, Nine Elms, London SW8 4UN, United Kingdom
Phone: +44 020 7720 9944